Shipping & Returns
Shipping:
You will receive an e-mail with a track & trace number as soon as your package is registered by Bpost.
- Delivery time between 1-3 business days.
- Shipping costs is € 6,00 for Belgium
- We offer free shipping on orders over €100
Returns:
To start a return, you can contact us at info@petitbabylon.be. Let us know why you want to make a return, we are happy to help.
To be eligible for a return, there are some terms:
- We have a 14-day return policy, which means you have 14 days after receiving your items to request a return. Requests send after this time, will not be accepted.
- Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
- You’ll also need the receipt or proof of purchase.
- Return costs are at the expense of the customer.
- We are not responsible for returns lost in transit.
- Items sent back to us without first requesting a return will not be accepted.
- Sale items can not be returned.
If your return is accepted, we'll send you instructions on how and where to send your package.