To start a return, you can contact us at firstname.lastname@example.org. Let us know why you want to make a return, we are happy to help.
To be eligible for a return, there are some terms:
- We have a 14-day return policy, which means you have 14 days after receiving your items to request a return. Requests send after this time, will not be accepted.
- Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
- You’ll also need the receipt or proof of purchase.
- Return costs are at the expense of the customer.
- We are not responsible for returns lost in transit.
- Items sent back to us without first requesting a return will not be accepted.
- Sale items can not be returned.
If your return is accepted, we'll send you instructions on how and where to send your package.